Secure
Smart
Efficient
What is Data Collection Agent (DCA)?
The Data Collection Agent (DCA) seamlessly extends your print environment. It automates your equipment’s data and increases visibility into your printing activities. It frees up your time and allows you to work faster, be more efficient, and more organized.
We offer the DCA for FREE to our clients.
Why Use Data Collection Agent (DCA)?
Effortless Integration
DCA integrates with your existing printers, providing real-time monitoring without disrupting your workflow.
Proactive Support
DCA automatically alerts our team for toner replenishment and maintenance, reducing downtime.
Strict Compliance & Security Standards
DCA adheres to PCI, HIPAA, GLBA, FISMA, and Sarbanes-Oxley standards.
Secure Data Handling
DCA collects only the data necessary to manage your print environment – no personal or user data is accessed or stored.
How does it Work?
The system tracks Meter Reads and Toner Usage, ensuring Data Privacy. It automatically transmits the necessary information for printer service management, such as consumable status and service incidents.
Still have questions about the DCA software? We have answers.
The system only keeps track of Meter Reads and Toner Usage, ensuring Data Privacy. It transmits only necessary information for remote printer service management, such as consumable status and service incidents. Importantly, it doesn’t gather or send any user or print job data, guaranteeing user privacy and data security.
We understand the importance of maintaining your workflow’s continuity. Our team is ready to assist with integrating DCA into your system, ensuring a smooth transition without disrupting your operations. Installation and setup take about 5-10 minutes.
DCA provides a real-time, continuous print service management solution that is accessible via the Internet as a cloud service. The DCA solution enables us to deliver efficient and responsive print services while reducing costs. Data security measures and protocols are implemented to ensure safe and reliable remote print service delivery.
For real-time communication, DCA employs a specialized industry-standard protocol, XMPP (Extensible Messaging and Presence Protocol). This protocol ensures encrypted transmission of XML information securely over SSL, with additional encryption for enhanced security. The low overhead of data messages allows for fast and secure transmission, maintaining security and data integrity. XMPP, a protocol also utilized by NATO for secure communication, ensures the highest security standards.
The Internet Engineering Task Force (IETF) recognizes XMPP as an industry standard widely used in cloud printing, network management, and financial trading. EKM Insight utilizes the default XMPP port (5222), commonly open within firewalls and routers. Alternative ports can be configured upon request to ensure compatibility with existing network configurations.