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We provide a cloud-based phone system for residential, small and enterprise businesses. Our Managed VoIP phone systems have standard features such as voicemail to email, call forwarding, call waiting, call recording, voicemail transcription, and virtual desktop application.

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Managed VoIP Phone Systems

If your business has been using the same old outdated phone system for years, you may not realize just how much you’re missing out on. Because of old-fashioned phone systems, many businesses experience excessive downtime, limited flexibility, and low efficiency and productivity levels.

So, what is the solution for these issues? When your company needs an upgrade, managed VoIP services can provide stability, scalability, and security to promote business growth. GoodSuite offers expert managed VoIP support to businesses of all sizes so you can discover solutions that allow your company to thrive.

Managed VoIP Phone Systems
Managed VoIP Phone Systems

The Risks of Data Breaches

For 25 years, GoodSuite has provided premier IT solutions to Southern California and beyond. Our extensive menu of services includes managed IT, managed print services, cloud services, document management software, digital displays, audio and visual solutions, and of course, managed VoIP services.

All of our solutions are designed with one goal in mind — to strengthen your business’s tech capabilities. Our team of experts provides managed VoIP solutions in Ventura, Los Angeles, San Bernardino, Orange, Tulare, Madera, Kings, Fresno, San Luis Obispo, and Santa Barbara counties, operating as California’s premier provider of the latest and greatest in technology.

We commit ourselves to providing our customers with a boutique level of service that keeps our customers moving at the speed of business, a mission that defines every aspect of what we do at GoodSuite. ​

Managed VoIP Phone Systems
Managed VoIP Phone Systems

Benefits of Managed VoIP Services

Why Managed VoIP?

To fully understand the advantages of this telecommunication solution, it’s important to define its functionality and explore its features. Managed VoIP (Voice over Internet Protocol) is a telecommunications service that provides voice communication over the internet.

VoIP technology allows voice communication to be transmitted over the internet as digital data packets, rather than using traditional analog phone lines. Managed VoIP refers to a service where the VoIP system is managed and maintained by a third-party service provider, such as GoodSuite. ​

As a managed VoIP service provider, we offer complete end-to-end VoIP solutions, including the hardware and software required to make and receive calls, as well as the network infrastructure necessary to support the service. We also manage the system’s configuration, maintenance, upgrades, and troubleshooting, which is one of the most important aspects as it optimizes the convenience of the service. GoodSuite provides VoIP services to over 178,000 users, and we have brought an average savings of 31.4% to these customers.

What Are The Risks of Having An Outdated Phone System?

Lack of Flexibility

Lack of flexibility is one of the greatest risks to your business. If your communications go down, your business shuts down. This can result in customer dissatisfaction, customer loss, damaged reputation and costs related to regaining your reputation.

Downtime from Power Outage

Older cables and power supplies are susceptible to failure and may not be able to survive a power a surge and cause the entire system to crash. Replacement parts for older phones are hard to find and expensive. Even if you can get your old system back up and running again, it may cost a lot and take a long time to be completely reprogrammed.

Lack of Productivity

Not having the correct support impacts your users' productivity especially your IT team. Not having the proper communications application, decreases the speed of communications both internally and externally.

How GoodSuite Can Help

When your business has phone lines that aren’t quite up to par with the latest technology, that means you’re missing out on features that can enhance your business capabilities and simplify various procedures for your company.

Managed VoIP services typically include a range of features such as voicemail, call forwarding, call waiting, and caller ID. They can also provide additional services such as video conferencing, unified messaging, and collaboration tools. These features are valuable as they can greatly improve productivity levels and allow your employees to more effectively reach customer solutions. ​

The benefits of managed VoIP services include lower costs, greater scalability, and enhanced flexibility compared to traditional phone systems. Managed VoIP services can also be integrated with other business applications, such as customer relationship management (CRM) software, to streamline communication and improve productivity. These options can provide maximum output, allowing your company to operate on a much higher level, thanks to the innovations of managed VoIP.

Managed VoIP Phone Systems
Managed VoIP Phone Systems Support

If you’re looking to gain a greater understanding about how managed VoIP can positively impact your company’s tech output, keep reading to discover the difference we make for our customers with our VoIP solutions.

Have Control of Your Communication Through One Single Platform

Tired of juggling multiple platforms to communicate with employees and clients?

Expert managed VoIP support and consulting is designed to ensure stability, security, scalability, and business growth.

Stability

GoodSuite understands that downtime for your company means time  money you can’t get back. We have the right managed phone system for your business. If a problem does arise, we pick up the phone 24/7 and resolve your phone system issues in the most efficient way possible.

Security

Millions of threats crawl the web, and many of them are powerful enough to compromise your organizationentire operation. Our security team takes a proactive approach to fight off even the most malicious cyber dangers. We’re constantly monitoring your network to keep sensitive data from getting into the wrong hands.

Scalability

All businesses need to be scalable on one or more levels in order to hold onto and build market share. Small and medium businesses have the greatest need for scalability because they are the ones with the biggest potential for growth. GoodSuite allows your business to easily upscale or downscale your office phone system requirements as and when required.

GoodSuite's Managed VoIP Phone System Solutions

At GoodSuite, we use a variety of features within our managed VoIP services to create the best outcomes for our customers. Discover more details about our solutions and how they can help your business below.

The Risks of Data Breaches

Have you experienced difficulties working with your current phone system? Are your calls getting dropped frequently when transferring to your virtual application? Are you getting taxes and fees thrown on top of the cost of your phone systems?

We get it! We are here to help you find the best plan for your environment.

What are the benefits?

3 Easy Steps to Help You Run Your Business

Free Technology Evaluation

Receive a free assessment on your current phone system. We start by taking a good look at your environment and communication equipment.

Receive A Customized Plan

GoodSuite identifies existing technology gaps and develops a strategy specific to your needs and goals.

Make Your Business Thrive

GoodSuite provides the new phones and setups your users. 

Choosing the Right Managed VoIP Phone System Solutions

Looking to find the ideal managed VoIP services for your business needs? As you decide between VoIP system providers, there are many important factors to consider in order to find the right system for you. Think about the following factors as you decide on your phone solutions.

With these elements in mind, you can find the perfect VoIP service provider for you! ​

Say goodbye to the days of traditional phone lines and say hello to the ease and efficiency of managed VoIP services with GoodSuite.

Our dependable Managed VoIP solutions have the power to enhance your business communications and offer you unmatched stability, security, and savings.

Are you ready to discover how GoodSuite’s managed VoIP services can transform your business?

Request a consultation today and find out how we can customize our services to your company’s goals and needs!

Frequently Asked Questions About Managed VoIP Services

What are Managed VoIP Phone Systems?

Managed VoIP (Voice over Internet Protocol) Phone Systems are advanced communication solutions that use the internet for making and receiving calls, offering a range of features like voicemail, call forwarding, and conference calling. Unlike traditional phone lines, VoIP systems offer greater flexibility and can integrate with other business tools.

How does VoIP differ from traditional phone systems?

VoIP systems transmit voice as data over the internet, unlike traditional systems that use analog signals over copper wires. This allows for more features, better call quality, and integration with other digital tools. VoIP systems are also generally more cost-effective and scalable.

What are the key benefits of using GoodSuite’s Managed VoIP Systems?

GoodSuite’s Managed VoIP Systems offer several benefits including cost savings, improved call quality, scalability, remote working capabilities, easy integration with other business tools, and professional management and support.

Can GoodSuite's VoIP systems integrate with my existing business tools?

Yes, our VoIP systems are designed to seamlessly integrate with a wide range of business tools and software, enhancing productivity and ensuring a unified communication experience.

Is a high-speed internet connection required for VoIP?

Yes, a stable and high-speed internet connection is essential for VoIP systems to function effectively and maintain high call quality.

How reliable are VoIP phone systems?

VoIP phone systems are highly reliable, especially when managed by a professional service provider like GoodSuite. We ensure optimal uptime and have contingencies in place to manage any potential issues swiftly.

Are VoIP systems secure?

Security is a top priority for VoIP systems. GoodSuite employs robust security measures including encryption, secure data transmission, and regular security updates to safeguard your communications.

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Gary Dergazarian

Vice President

Gary brings 15 years of experience in the technology, office software, and equipment world. He is a business development professional and a workflow solution solver with proven success as a sales leader in services and technology organizations. Gary has been one of our Top selling producers and strategists year after year. He possesses major strengths such as excellent communication skills and business acumen. Gary is passionate, dedicated, and creative. He thrives when working with other business leaders to find innovative ways to create better efficiency and productivity in their offices, and he is comfortable providing solutions for many different types of industries. He is an avid fisherman and outdoors man. When he is not problem solving, Gary loves to hike, golf, and enjoys cycling.

Michael Shoop

Field Service Supervisor

Field Service Supervisor Michael is a Sharp Master Technician. If you aren’t familiar with that term, it’s a bit like winning Iron Chef – the best of the best. There aren’t a lot of them around. He is a veteran and was with AOA for 30 years. His main service area will be Ventura County. He is also very committed to his customers, and always seeks to provide world class service.

Nasim Attaripour

Marketing Coordinator

Nasim brings 5 years of Graphic Design experience to GoodSuite and has been with the company for a year now. She minored in Psychology and received her Bachelor of Fine Arts with a concentration in Graphic Design from California State University, Fullerton. Nasim is extremely detail oriented, creative, and loves building relationships. Nasim is a big asset to company and her strive to constantly learn more has allowed her to grow from her original position as an Administrative Assistant to her new position as Marketing Coordinator. Nasim is a big Foodie and is constantly searching for new places to dine and has a passion for traveling to new places and learning about new cultures when given the chance.

Saleh Shirafkan

Technician

Saleh brings 16 years of industry knowledge to the team and is copier certified on Sharp, Xerox, HP, Samsung, Brother, and Oki. His attention to detail, need for efficiency, and superior customer service skills earns him constant praise from customers and colleagues alike. As a great leader and a fast learner, Saleh is always eager to learn more. When he’s not troubleshooting, Saleh enjoys playing soccer, poker, or solving jigsaw puzzles in his spare time.

Garry Dominiak

Technician

Garry has a 30 year history in the industry and carries a degree in electronics technology. He has completed courses with network administration and is also certified for Xerox, HP, Sharp, Samsung, Oki, and Brother copiers. Garry is a demonstrated hard worker who is willing to go above and beyond to complete job tasks. Garry’s interests include education, street bikes, recreational activities, camping, travel, and family time.

Brent Portera

Director of Managed Services

Brent has been in the Managed Services field for 12+ years focusing on strategic client alignment. He began his career in the document imaging space as an Account Executive and consistently overachieved expectations with a primary focus on Managed Print Services. He has served at numerous roles in the past ranging from MPS Specialist to Vice President of Sales & MPS. Brent has a degree in Computer Science which has continually aided in his ability to deliver custom tailored solutions for his clients. Brent is currently leading the charge for GoodSuite as the Director of Managed Services focusing on Managed IT, Managed Print, and Managed Phone systems for our clients enabling each customer to leverage technology to reach their organizational goals. Brent also focuses on devoting time to coaching his children in numerous sports and loves to unwind at Dodger Stadium with his family.

Colby Noji

Vice President of Service

Colby has been in the copier industry for 27 years. With a degree in electronics and various network certifications, he brings a lot of industry knowledge to GoodSuite. Colby is certified on the following brands: Sharp, Xerox, HP, Samsung, Brother, Oki, Kyocera, Konica Minolta, Canon, and Risograph. He has great customer communications skills and is a strong leader, team player, and self-starter. Outside of the office, Colby likes to bowl, exercise, watch sports, and make trips to Vegas when he gets the chance.

Thomas Chacko

Controller

Thomas Chacko holds a master’s degree in Accounting and brings more than 15 years of industry experience to GoodSuite. He has held a variety of roles, which enable him to identify areas of opportunity and solutions quickly. His honest, humble yet determined personality makes him an invaluable resource. Thomas has always enjoyed sports. Highlights of his high school baseball career include pitching two no-hitters. In his free time, he plays both basketball and softball in recreational leagues. He also loves cooking, experimenting with new recipes all the time. If he is not playing sports or cooking, you can find him exploring nature with his family.

Stuart Fratkin

Executive Vice President

You may recognize Stuart from his previous career as a professional actor in which he amassed over 20 years’ experience in entertainment. Most notably, guest starring on Friends, N.Y.P.D and Judging Amy several times. He co-starred in the films Teen Wolf Too as “Stiles” and the cult classic Ski School as “Fitz”. He starred in his own TV series in 1989-1990 called They Came From Outer Space.

In 2002, wanting to transition to a career that could provide steadier income for his family, he started as a Xerox Account Manager. He worked his way up to Training Manager and began his role as Sales Operation Manager with Copier Headquarters in 2006. He was promoted to Vice President of Agency Operations in 2010 and to his current position as Executive Vice President in 2015. Stuart’s main focus is training his sales staff to bring levity to every situation you are in, people always remember who made them laugh. He is focused on being the anti-salesman; creating relationships and reasons to make the office easier to work in, which are always more beneficial than a quick sale.

Dan Strull

Founder / CEO

After graduating from the Marshall School of Business from USC, Dan worked in various roles at Xerox Corporation for 11 years learning the industry before starting Copier Headquarters, now GoodSuite in 1998.

Dan’s focus from day 1 has been to provide the best level of customer service at the speed of business. Dan’s ambition to be the number one vendor in the area is by trying to find a way to improve the level of service by thinking of creative ways and using dynamic consumer tools to stay ahead of the market.

Dan is proud of what he has built and has used the company success to be a beacon in the community and give back. The company feels that giving time and effort is more important and the company provides two days a year for Volunteer Time Off to serve the community. After all, if you are not giving, you are not living.

Christianne Strull

CFO

Christianne Strull graduated from the Marshall School of Business at the University of Southern California. She has been GoodSuite since its infancy, and her role has expanded along with the company. She is excited to see the growth and transformation of GoodSuite has managed over the years. Christianne enjoys spending time with her family, their dogs and attending USC football games, among other pursuits.