Blog291

Our #1 priority is your customer experience. Below is a reminder sheet of how to get our excellent service. Print it, post it, bookmark it - whatever works, we are here for you!

Offices utilize a variety of combinations of printers and multi-function units to meet their document needs. While these combinations may function, they may not be optimized for cost and productivity. In fact, most companies cannot assign a true cost to…

When you get a new machine installed by Copier Headquarters, you get to work with our wonderful IT staff. Lucky you! Before our team comes on site, here are some things you need to know about the process.

          What are the perks of a CHQS Maintenance Agreement?

. Many offices don't see the need to upgrade their equipment right away, but regularly assessing the functionality of your office equipment will help build continuous productivity. By partnering with CHQS, your Account Manager can find the machinery and the…

Print these CHQS resources for easy reference

Every day, Copier Headquarters dispatches service calls. From jams to deliveries, our team covers Santa Barbara, Ventura, and Los Angeles Counties with speed of business as their fuel. Our service team consists of 4 technicians (Colby, Gilbert, Saleh and Garry),…

Cost Analysis: One of the first things Copier Headquarters addresses is making sure every aspect of your costs are addressed. We ask questions about processes, needs, functions, and goals in order to see what cost-effective AND useful. As our mission…

Every month you get an invoice for your maintenance agreement and it contains a lot of information! In today's HQ How To, we are going to break down each section of the Contract Invoice, explain what it means, and show…

Our team shared an article from Real Business called "Developing an Authentic Customer Service Style." The author Micah Solomon points out that pre-fabricated marketing and customer service just won't cut it this day in age. Here at Copier Headquarters, we…