One of the questions our team is asked is why should we choose CHQS? Our answer is simple – CHQS is your top local vendor without a doubt. Here’s why!
We are truly local:
Many members of our team grew up in the cities we serve and built their families here. Since 1999, CHQS has been a committed part of our community, and we will stay that way. Our original team of 4 has grown to over 25, and we enjoy supporting our friends, families, neighbors, and partners.
Since we are local, our response time to you is faster!
A service call, from first contact to a technician on-site, generally takes 6-8 hours, but with CHQS, we have a four hour response time. With a corporation, you call an 800 number, wait on hold, go through the hoops to get your call placed, wait for a call center to troubleshoot over the phone, then finally wait for a technician to show up. What a headache! At CHQS, you can call, email, or chat with us. You get the same people each time. If any troubleshooting needs to be addressed, we walk through it with you. We get you to your speed of business fast because we’ve worked with you before. You know our name just like we know yours!
Complete Replacement Guarantee:
If you haven’t heard about our CRG, check out our post announcing it in early 2016. We have so much faith in the products that we present to our customers, that we offer a replacement if you are unsatisfied with the product. No other vendor will promise that!
We stick to our values:
CHQS is built on simple principles – provides the BEST customer service, products, and technology available. We’ve adjusted our product line and our processes to insure we always stay true to our mission, regardless of what is trendy in the industry. For more information on CHQS, connect with your Account Manager today!
