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Teach Before The Breach (TBTB)

Create the superhuman firewall using our customized cybersecurity awareness training program. Get exclusive access to ongoing education and training designed for your employees.

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Educate

Train

Empower

The Power of Humans!​

A data breach is one of the biggest risks for a company’s security, as these attacks can be detrimental to a business’s wellbeing. To decrease the likelihood of a data breach, GoodSuite has developed Teach Before the Breach (TBTB), a customized cybersecurity awareness training program that provides the necessary information and skills to help users avoid cyber-attacks.

GoodSuite is a premier provider in the world of cybersecurity, offering training to employees in the counties of Ventura, Los Angeles, San Bernardino, Orange, Tulare, Madera, Kings, Fresno, San Luis Obispo, and Santa Barbara.

Humans are more than just a vulnerability.

They are heroes-in-training that just haven’t found their superpowers.

Teach Before The Breach (TBTB) - Employee ESS Scores
Teach Before The Breach (TBTB) - ESS Dashboard

95% of all successful cyber attacks are caused by human error.

Educating employees about common cyber threats can protect your organization and minimize risks.

One in five small businesses suffer a cyber breach annually. The Teach Before The Breach (TBTB) training program will provide the essential knowledge and skills to help users avoid cyber incidents and strengthen the overall cybersecurity culture in the workplace.

By combining the latest threat intelligence, technology, and training, we help your business reduce security risks through ongoing user education and cybersecurity best-practices awareness testing.

The Risks of Data Breaches

Unfortunately, data breaches can result in severe consequences for businesses, especially small to midsize businesses. First and foremost, they can cause financial losses, as companies may incur costs associated with investigating the breach and implementing measures to get back on their feet.  

They may also deal with regulatory fines and penalties for failing to protect customer data. Additionally, data breaches can damage a company’s reputation, decreasing customer trust and loyalty. The negative public perception of a company’s inability to protect sensitive information can have long-term impacts on its brand value. Legal consequences, such as lawsuits from affected individuals and regulatory authorities, are also possible after a data breach.  

Teach Before The Breach (TBTB) program includes the following elements to properly inform employees about cyber security:

Why is it important?

The value of customized training.

What is included in the Teach Before the Breach (TBTB) program
and why is it important?

 

GoodSuite’s layered approach to security recognizes that the human layer is the most vulnerable link. Cybercriminals have shifted their tactics, with social engineering attacks now surpassing malware as the preferred method for compromising data. However, companies can reduce this risk by empowering their employees through comprehensive training and implementing robust security protocols.  

Confident employees who are well-versed in security best practices are less prone to making mistakes that could lead to a data breach, and in the current landscape, this is the most powerful tool, as it allows companies to diminish the power of social engineering tactics. 

Human error is one of the biggest causes of data breaches, however, this vulnerability can be transformed into strength with proper education.  

The Teach Before the Breach (TBTB) program includes comprehensive training and information that employees can use to better understand the risks of insufficient cyber security. 

What Should You Teach Your Employees?

When training employees on the importance of cybersecurity measures to prevent data breaches and other cyberattacks, it is crucial to cover a comprehensive array of topics to properly prepare users.  

An extensive security training program for employees should cover the following topics and more to effectively inform your workforce: 

Password Management

Teaches employees about the importance of strong passwords that are not reused across various accounts

Safe Browsing Practices

Educates employees on the risks associated with visiting suspicious websites, clicking on unknown links, or downloading files from untrusted sources

Phishing Awareness

Trains employees on how to identify phishing attacks using the SLAM method and through the presence of red flags such as requests for sensitive information, and urgent or threatening language.

Data Handling and Protection

Instructs employees on the proper way to use data, such as classification of sensitive information and adherence to data protection regulations

Mobile Device Security

Educates employees on best practices for securing mobile devices to protect sensitive information

Incident Reporting

Teaches employees the importance of immediately reporting any security incidents

Remote Work Security

Provides guidance on securing remote work environments through the use of virtual private networks (VPNs) and secure Wi-Fi networks

Ongoing Awareness and Updates

Promotes security awareness by regularly updating employees on emerging threats, new security measures, and best practices

How can you measure the success of the Teach Before the Breach program?​

To fully understand the impact of GoodSuite’s TBTB program, it’s important to gauge its success through the following metrics. GoodSuite simplifies these measurements of success through the Employee Secure Score (ESS), which assesses your personal security strength. This system assigns scores based on items such as your profile, completed training, weekly micro-training videos, simulated phishing tests, and more. Certain missteps decrease your score, while successes boost your score.

A fun and interactive element of ESS is the Leaderboard, which serves as a friendly and productive competition between employees. The Leaderboard allows you to see the ranking of your coworkers based on their Employee Secure Scores, encouraging staff to work towards reaching the top spot and increasing their score. Using this system allows you to tangibly see how employees have improved in their cybersecurity practices over time and lets you understand the results of the training program. 

Teach Before The Breach (TBTB): Your ESS Explained
What is ESS?

Think of your Employee Secure Score (ESS) similar to a FICO credit score, but instead of measuring your credit worthiness, your ESS is measuring your personal security strength! 

What improves your ESS?

Improve your ESS by setting up your user profile, completing annual training, acknowledging company policies and procedures, and by watching your weekly micro training videos and doing well on the subsequent quizzes! 

What decreases your ESS?

Your ESS is negatively impacted when you fail a simulated phishing test, your company email is identified in a dark web breach, you do poorly on a weekly microtraining quiz, or you fail to complete any of the items listed in the "What Improves Your ESS" section. 

What is the Leaderboard?​

The Leaderboard is a friendly competition with your co-workers! Engage in some friendly competition withyour co-workers by facing off for the topspot on the leaderboard! Who will have the highest ESS in your company and win bragging rights as the cybersecurity champion?

Interested to learn more about how our Teach Before the Breach (TBTB) program
can improve your company’s cybersecurity practices?

Request a consultation today and discover how we can tailor TBTB to your needs!

Frequently Asked Questions About
The Teach Before The Breach (TBTB) Program

What is Teach Before the Breach (TBTB) program?

Teach Before the Breach (TBTB) program is a service provided by GoodSuite that aims to educate individuals and organizations about cybersecurity best practices to prevent data breaches.

Why is cyber security education important?

Cybersecurity education is essential because it helps individuals and organizations understand the threats they face in the digital world and how to protect themselves. It empowers them to make informed decisions to prevent data breaches.

Who can benefit from the Teach Before the Breach (TBTB) program?

Teach Before the Breach (TBTB) program is beneficial for individuals, businesses, non-profit organizations, and any entity that uses digital technology. It’s designed to help anyone interested in enhancing their cybersecurity knowledge.

Is this program suitable for beginners with little cyber security knowledge?

Yes, the Teach Before the Breach (TBTB) program is designed to cater to individuals with varying levels of cybersecurity knowledge, including beginners. It provides foundational information and gradually builds on it.

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Gary Dergazarian

Vice President

Gary brings 15 years of experience in the technology, office software, and equipment world. He is a business development professional and a workflow solution solver with proven success as a sales leader in services and technology organizations. Gary has been one of our Top selling producers and strategists year after year. He possesses major strengths such as excellent communication skills and business acumen. Gary is passionate, dedicated, and creative. He thrives when working with other business leaders to find innovative ways to create better efficiency and productivity in their offices, and he is comfortable providing solutions for many different types of industries. He is an avid fisherman and outdoors man. When he is not problem solving, Gary loves to hike, golf, and enjoys cycling.

Michael Shoop

Field Service Supervisor

Field Service Supervisor Michael is a Sharp Master Technician. If you aren’t familiar with that term, it’s a bit like winning Iron Chef – the best of the best. There aren’t a lot of them around. He is a veteran and was with AOA for 30 years. His main service area will be Ventura County. He is also very committed to his customers, and always seeks to provide world class service.

Nasim Attaripour

Marketing Coordinator

Nasim brings 5 years of Graphic Design experience to GoodSuite and has been with the company for a year now. She minored in Psychology and received her Bachelor of Fine Arts with a concentration in Graphic Design from California State University, Fullerton. Nasim is extremely detail oriented, creative, and loves building relationships. Nasim is a big asset to company and her strive to constantly learn more has allowed her to grow from her original position as an Administrative Assistant to her new position as Marketing Coordinator. Nasim is a big Foodie and is constantly searching for new places to dine and has a passion for traveling to new places and learning about new cultures when given the chance.

Saleh Shirafkan

Technician

Saleh brings 16 years of industry knowledge to the team and is copier certified on Sharp, Xerox, HP, Samsung, Brother, and Oki. His attention to detail, need for efficiency, and superior customer service skills earns him constant praise from customers and colleagues alike. As a great leader and a fast learner, Saleh is always eager to learn more. When he’s not troubleshooting, Saleh enjoys playing soccer, poker, or solving jigsaw puzzles in his spare time.

Garry Dominiak

Technician

Garry has a 30 year history in the industry and carries a degree in electronics technology. He has completed courses with network administration and is also certified for Xerox, HP, Sharp, Samsung, Oki, and Brother copiers. Garry is a demonstrated hard worker who is willing to go above and beyond to complete job tasks. Garry’s interests include education, street bikes, recreational activities, camping, travel, and family time.

Brent Portera

Director of Managed Services

Brent has been in the Managed Services field for 12+ years focusing on strategic client alignment. He began his career in the document imaging space as an Account Executive and consistently overachieved expectations with a primary focus on Managed Print Services. He has served at numerous roles in the past ranging from MPS Specialist to Vice President of Sales & MPS. Brent has a degree in Computer Science which has continually aided in his ability to deliver custom tailored solutions for his clients. Brent is currently leading the charge for GoodSuite as the Director of Managed Services focusing on Managed IT, Managed Print, and Managed Phone systems for our clients enabling each customer to leverage technology to reach their organizational goals. Brent also focuses on devoting time to coaching his children in numerous sports and loves to unwind at Dodger Stadium with his family.

Colby Noji

Vice President of Service

Colby has been in the copier industry for 27 years. With a degree in electronics and various network certifications, he brings a lot of industry knowledge to GoodSuite. Colby is certified on the following brands: Sharp, Xerox, HP, Samsung, Brother, Oki, Kyocera, Konica Minolta, Canon, and Risograph. He has great customer communications skills and is a strong leader, team player, and self-starter. Outside of the office, Colby likes to bowl, exercise, watch sports, and make trips to Vegas when he gets the chance.

Thomas Chacko

Controller

Thomas Chacko holds a master’s degree in Accounting and brings more than 15 years of industry experience to GoodSuite. He has held a variety of roles, which enable him to identify areas of opportunity and solutions quickly. His honest, humble yet determined personality makes him an invaluable resource. Thomas has always enjoyed sports. Highlights of his high school baseball career include pitching two no-hitters. In his free time, he plays both basketball and softball in recreational leagues. He also loves cooking, experimenting with new recipes all the time. If he is not playing sports or cooking, you can find him exploring nature with his family.

Stuart Fratkin

Executive Vice President

You may recognize Stuart from his previous career as a professional actor in which he amassed over 20 years’ experience in entertainment. Most notably, guest starring on Friends, N.Y.P.D and Judging Amy several times. He co-starred in the films Teen Wolf Too as “Stiles” and the cult classic Ski School as “Fitz”. He starred in his own TV series in 1989-1990 called They Came From Outer Space.

In 2002, wanting to transition to a career that could provide steadier income for his family, he started as a Xerox Account Manager. He worked his way up to Training Manager and began his role as Sales Operation Manager with Copier Headquarters in 2006. He was promoted to Vice President of Agency Operations in 2010 and to his current position as Executive Vice President in 2015. Stuart’s main focus is training his sales staff to bring levity to every situation you are in, people always remember who made them laugh. He is focused on being the anti-salesman; creating relationships and reasons to make the office easier to work in, which are always more beneficial than a quick sale.

Dan Strull

Founder / CEO

After graduating from the Marshall School of Business from USC, Dan worked in various roles at Xerox Corporation for 11 years learning the industry before starting Copier Headquarters, now GoodSuite in 1998.

Dan’s focus from day 1 has been to provide the best level of customer service at the speed of business. Dan’s ambition to be the number one vendor in the area is by trying to find a way to improve the level of service by thinking of creative ways and using dynamic consumer tools to stay ahead of the market.

Dan is proud of what he has built and has used the company success to be a beacon in the community and give back. The company feels that giving time and effort is more important and the company provides two days a year for Volunteer Time Off to serve the community. After all, if you are not giving, you are not living.

Christianne Strull

CFO

Christianne Strull graduated from the Marshall School of Business at the University of Southern California. She has been GoodSuite since its infancy, and her role has expanded along with the company. She is excited to see the growth and transformation of GoodSuite has managed over the years. Christianne enjoys spending time with her family, their dogs and attending USC football games, among other pursuits.