Frequently Asked Questions

Managed IT services are IT solutions offered by a third-party provider to manage and monitor a business’s IT infrastructure. This includes network management, security, data backup and recovery, and other IT-related tasks that help organizations maintain optimal efficiency, productivity, and security.

Managed IT services provide numerous benefits, including reduced downtime and increased productivity, improved security and compliance, access to the latest technology and expertise, predictable and transparent pricing, and the ability to scale services up or down as business needs change.

When choosing a managed IT services provider, it’s important to consider factors such as their experience, certifications, reputation, responsiveness, and pricing. Additionally, it’s crucial to ensure that the provider offers the specific services your business needs, such as network management, cybersecurity, cloud computing, or data backup and recovery. By evaluating these factors and selecting a reputable provider, you can rest assured that your IT infrastructure is in good hands.

Managed print services are a type of service offered by third-party providers to manage an organization’s printing infrastructure, including printers, copiers, scanners, and related software. MPS providers typically assess the organization’s printing needs, optimize their print environment, provide ongoing maintenance, and monitor usage to help reduce costs and improve efficiency.
There are several benefits to using managed print services, including cost savings, increased efficiency, improved security, and reduced environmental impact. MPS providers can help organizations optimize their printing environment by identifying areas for improvement, reducing unnecessary printing, and implementing more efficient workflows. This can lead to significant cost savings over time, as well as increased productivity and a reduced environmental footprint.
When choosing a managed print services provider, it’s important to consider factors such as their experience, expertise, and reputation in the industry. Look for providers who have a proven track record of delivering high-quality services and who have experience working with organizations similar to yours. Additionally, consider factors such as pricing, contract terms, and the level of support and service you can expect to receive. It’s also a good idea to ask for references and read reviews from other customers to get a sense of their experience working with the provider.