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Co-Managed IT
We are your internal IT team's extension - your customized partner enabling your internal IT team to focus on important business priorities.
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Co-Manage

Customized

Secure

Can your business benefit from
Co-Managed IT services?

If your business is struggling with limited IT resources, overworked staff, or knowledge gaps, Co-Managed IT services could be the solution you need. Our Co-Managed IT services are designed to support and augment your existing IT team, providing additional expertise, capacity, and flexibility. Whether you need help with complex tasks, daily operations, or specialized skills, we work alongside your team to ensure seamless IT management and improved efficiency. If you’re ready to ease the burden on your IT staff and bridge any knowledge gaps, we’ve got you covered!

Managed IT Services - Security Oversee
Managed IT - Consulting and Project Work

Discover the benefits of Co-Managed IT Services with GoodSuite

Increased Productivity

GoodSuite provides tools and resources for your internal IT staff to leverage. IT support is also available when your internal IT staff is on vacation.

Core Competencies Focused

Allows internal IT staff to dedicate more time to your company's priorities of IT expenses, lower overall IT costs, and reduced overhead.

Increased Security

GoodSuite ensures your security is ready to fight the latest threats by finding, vetting, and implementing the best security, alleviating the burden from internal IT staff.

When it comes to Co-Managed IT, there is no one-size-fits-all.

We know your Co-Managed IT needs are not the same as another company. We customize your Co-Managed IT services by analyzing your existing IT department’s needs, skills, resources, tools, and abilities. Then we determine which services or resources best suit your IT team’s needs and organizational goals.

GoodSuite Co-Managed IT Services

Managed IT - Help Desk

Help Desk

Problems with technology can arise anywhere at any time and access to an IT support help desk is crucial. When one of your IT users has a question or needs help with a program or IT device, they’ll have immediate access to technical support.

Back-Up and Disaster Recovery

Back-Up and Disaster Recovery

Disasters can strike any business unexpectedly, causing devastating downtime. With GoodSuite’s Disaster Recovery, you gain the resilience to prevent crises and expertly manage those that arise.

Managed-IT-End-User-Awareness-Training

End User Security Awareness

With human error causing over 92% of data breaches, we understand the importance of focusing on the weakest link by empowering employees through self-improvement, personal protection, and engaging training.

Cyber Security Services

Cloud Migration

Cloud computing services adoption has been one of the major shifts in the last few years. GoodSuite’s cloud services allow organizations to move their workloads to a secure cloud environment where they can easily scale as their business grows.

Managed-IT-Cyber-Security

Cyber Security

IT security strategy is a critical component to the success of any business and GoodSuite will help solidify your IT security with best-in-class hardware and software solutions for your cyber security needs.

Managed VoIP Phone Systems

Managed VoIP

Enjoy seamless, all-in-one communication tools that keep your employees connected and boost productivity, no matter where they work, with reliability and enhanced security features.

Managed IT - Consulting and Project Work

Consulting and IT Projects

Implementing new technologies is critical to staying relevant in today’s business world. When your company needs IT consulting or project management for technology changes, GoodSuite can help, including Office 365 and G Suite.

Managed IT - Email Security

Email Security

Hackers commonly use email to spread malware, spam, and phishing attacks, tricking recipients into sharing sensitive information and causing identity theft. Our solution protects your company’s most vulnerable entry point.

Frequently Asked Questions About Co-Managed IT Services

What are Co-Managed IT Services?

Co-Managed IT Services, also known as Co-Sourced IT Services, refer to a collaborative approach in which a company’s internal IT team works hand-in-hand with an external IT service provider. This partnership allows organizations to leverage the expertise and resources of both teams to enhance overall IT capabilities.

How does Co-Managed IT differ from Fully Outsourced IT?

In a Co-Managed IT setup, the internal IT team retains control over their infrastructure and daily operations. They collaborate with an external IT service provider to supplement their capabilities and address specific needs. In contrast, Fully Outsourced IT means handing over complete responsibility for IT management to an external provider.

What are the Benefits of Co-Managed IT Services?

Co-Managed IT offers several advantages, such as access to specialized skills, increased scalability, improved security measures, reduced IT downtime, cost-effectiveness, and enhanced productivity through a combined effort of in-house and external teams.

Is Co-Managed IT suitable for my business?

Co-Managed IT is a great fit for businesses of various sizes, industries, and IT complexities. If you already have an internal IT team and wish to optimize their performance or require additional support for specific projects or tasks, Co-Managed IT can be an ideal solution.

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Gary Dergazarian

Vice President

Gary brings 15 years of experience in the technology, office software, and equipment world. He is a business development professional and a workflow solution solver with proven success as a sales leader in services and technology organizations. Gary has been one of our Top selling producers and strategists year after year. He possesses major strengths such as excellent communication skills and business acumen. Gary is passionate, dedicated, and creative. He thrives when working with other business leaders to find innovative ways to create better efficiency and productivity in their offices, and he is comfortable providing solutions for many different types of industries. He is an avid fisherman and outdoors man. When he is not problem solving, Gary loves to hike, golf, and enjoys cycling.

Michael Shoop

Field Service Supervisor

Field Service Supervisor Michael is a Sharp Master Technician. If you aren’t familiar with that term, it’s a bit like winning Iron Chef – the best of the best. There aren’t a lot of them around. He is a veteran and was with AOA for 30 years. His main service area will be Ventura County. He is also very committed to his customers, and always seeks to provide world class service.

Nasim Attaripour

Marketing Coordinator

Nasim brings 5 years of Graphic Design experience to GoodSuite and has been with the company for a year now. She minored in Psychology and received her Bachelor of Fine Arts with a concentration in Graphic Design from California State University, Fullerton. Nasim is extremely detail oriented, creative, and loves building relationships. Nasim is a big asset to company and her strive to constantly learn more has allowed her to grow from her original position as an Administrative Assistant to her new position as Marketing Coordinator. Nasim is a big Foodie and is constantly searching for new places to dine and has a passion for traveling to new places and learning about new cultures when given the chance.

Saleh Shirafkan

Technician

Saleh brings 16 years of industry knowledge to the team and is copier certified on Sharp, Xerox, HP, Samsung, Brother, and Oki. His attention to detail, need for efficiency, and superior customer service skills earns him constant praise from customers and colleagues alike. As a great leader and a fast learner, Saleh is always eager to learn more. When he’s not troubleshooting, Saleh enjoys playing soccer, poker, or solving jigsaw puzzles in his spare time.

Garry Dominiak

Technician

Garry has a 30 year history in the industry and carries a degree in electronics technology. He has completed courses with network administration and is also certified for Xerox, HP, Sharp, Samsung, Oki, and Brother copiers. Garry is a demonstrated hard worker who is willing to go above and beyond to complete job tasks. Garry’s interests include education, street bikes, recreational activities, camping, travel, and family time.

Brent Portera

Director of Managed Services

Brent has been in the Managed Services field for 12+ years focusing on strategic client alignment. He began his career in the document imaging space as an Account Executive and consistently overachieved expectations with a primary focus on Managed Print Services. He has served at numerous roles in the past ranging from MPS Specialist to Vice President of Sales & MPS. Brent has a degree in Computer Science which has continually aided in his ability to deliver custom tailored solutions for his clients. Brent is currently leading the charge for GoodSuite as the Director of Managed Services focusing on Managed IT, Managed Print, and Managed Phone systems for our clients enabling each customer to leverage technology to reach their organizational goals. Brent also focuses on devoting time to coaching his children in numerous sports and loves to unwind at Dodger Stadium with his family.

Colby Noji

Vice President of Service

Colby has been in the copier industry for 27 years. With a degree in electronics and various network certifications, he brings a lot of industry knowledge to GoodSuite. Colby is certified on the following brands: Sharp, Xerox, HP, Samsung, Brother, Oki, Kyocera, Konica Minolta, Canon, and Risograph. He has great customer communications skills and is a strong leader, team player, and self-starter. Outside of the office, Colby likes to bowl, exercise, watch sports, and make trips to Vegas when he gets the chance.

Thomas Chacko

Controller

Thomas Chacko holds a master’s degree in Accounting and brings more than 15 years of industry experience to GoodSuite. He has held a variety of roles, which enable him to identify areas of opportunity and solutions quickly. His honest, humble yet determined personality makes him an invaluable resource. Thomas has always enjoyed sports. Highlights of his high school baseball career include pitching two no-hitters. In his free time, he plays both basketball and softball in recreational leagues. He also loves cooking, experimenting with new recipes all the time. If he is not playing sports or cooking, you can find him exploring nature with his family.

Stuart Fratkin

Executive Vice President

You may recognize Stuart from his previous career as a professional actor in which he amassed over 20 years’ experience in entertainment. Most notably, guest starring on Friends, N.Y.P.D and Judging Amy several times. He co-starred in the films Teen Wolf Too as “Stiles” and the cult classic Ski School as “Fitz”. He starred in his own TV series in 1989-1990 called They Came From Outer Space.

In 2002, wanting to transition to a career that could provide steadier income for his family, he started as a Xerox Account Manager. He worked his way up to Training Manager and began his role as Sales Operation Manager with Copier Headquarters in 2006. He was promoted to Vice President of Agency Operations in 2010 and to his current position as Executive Vice President in 2015. Stuart’s main focus is training his sales staff to bring levity to every situation you are in, people always remember who made them laugh. He is focused on being the anti-salesman; creating relationships and reasons to make the office easier to work in, which are always more beneficial than a quick sale.

Dan Strull

Founder / CEO

After graduating from the Marshall School of Business from USC, Dan worked in various roles at Xerox Corporation for 11 years learning the industry before starting Copier Headquarters, now GoodSuite in 1998.

Dan’s focus from day 1 has been to provide the best level of customer service at the speed of business. Dan’s ambition to be the number one vendor in the area is by trying to find a way to improve the level of service by thinking of creative ways and using dynamic consumer tools to stay ahead of the market.

Dan is proud of what he has built and has used the company success to be a beacon in the community and give back. The company feels that giving time and effort is more important and the company provides two days a year for Volunteer Time Off to serve the community. After all, if you are not giving, you are not living.

Christianne Strull

CFO

Christianne Strull graduated from the Marshall School of Business at the University of Southern California. She has been GoodSuite since its infancy, and her role has expanded along with the company. She is excited to see the growth and transformation of GoodSuite has managed over the years. Christianne enjoys spending time with her family, their dogs and attending USC football games, among other pursuits.