In any business, one of the most important aspects of how you function on a daily basis is communication. When communication is strong, your business can thrive in various areas, but without it, you can feel the negative effects and suffer because of them. In our modern times, communication and technology go hand in hand. Without up-to-date, efficient technology, it can feel nearly impossible to operate on a high level. For this reason in particular, prioritizing your company’s various IT systems is crucial. When it comes to communicating through technology, you should have a cutting-edge system that offers all the functionality you need without any of the hassle. Enter a high-quality VoIP system. But you may be wondering, “What is a VoIP system, and what can it do for me and my business?” If you’re looking into VoIP for your office and you’re not quite sure how a premium system differs from a subpar one, never fear — we have the answers for you.
What is a VoIP system?
Before we delve into the topic any further, we first must define what a VoIP system is. VoIP stands for Voice Over Internet Protocol, and these systems provide the technology that allows you to make voice calls like how you traditionally would using a telephone, except through an internet connection. The technology essentially converts the audio to a digital signal sent via the internet if you are calling another VoIP user. However, if you are calling a traditional phone line through VoIP, this technology actually converts the audio to a telephone signal. These systems enable the user to make calls through a computer using high speed internet to send data, which can be incredibly useful in an office space. As long as you’re connected to the internet, you can use a VoIP service, and you can make calls worldwide in a click.
The advantages of VoIP systems
There are endless advantages of utilizing a high-quality VoIP system in your business. First, VoIP systems are extremely cost effective when compared to traditional landline phone systems. With this technology, you can make calls locally, long-distance, or even internationally without spending an exorbitant amount of money; in fact, VoIP offers unlimited calls. The monthly rates are typically much lower in comparison to the traditional phone options. Next, VoIP offers excellent, efficient features that can empower your business to work at a much more advanced rate. One of the biggest advantages exists within the office, where users on the same VoIP system can easily message each other instantly using a chat feature. Additionally, many VoIP systems have fax features that add a modern spin to the typical fax capabilities we’re used to, sending documents in a click.
Next, when using VoIP, you can expect an enhanced call quality, as well as a much lower rate of dropped calls. The audio quality is simply better due to the stability provided by an internet connection. For businesses who field many calls from customers or clients, VoIPs offer call queue features that can keep your various callers easily organized while waiting for the next available operator. Additionally, you can rest assured that your calls are safe and secure through encryption technology that far surpasses that of a traditional phone line. Finally, VoIP systems give you the option of using a mobile application, rather than investing in mobile phones for your employees. This way, staff can use their personal phones as work phones through an app, streamlining the way they communicate. These perks, and many more, can empower your business to be even better through the use of a VoIP system.
The importance of a quality VoIP system
Although you may think that your current traditional phone system works just fine — or perhaps you’re currently using a VoIP system that you think functions well — the reality is that you may not realize just how much you’re missing out on with a current, cutting-edge VoIP system. When you’re working with outdated phone technology, your business feels the effects whether you’re aware of it or not. Outdated systems don’t provide the same flexibility as VoIP, due to their susceptibility to downtime and inefficiency. When these older systems go down, it takes valuable time to get everything up and running again, and they won’t be able to provide what a high-quality VoIP system could. If you have an IT team, they’re forced to waste valuable time dealing with these outdated systems’ issues, and worse, if you don’t have an IT team, your employees are left scrambling to deal with the downtime.
Instead of leaving these communication channels up to chance, rely on a VoIP system that consolidates everything you need into one single platform — providing you with the stability, security, and scalability that can lead your business to major growth. Businesses who opt for these current systems over their old, outdated ones end up saving about 31% on average, and they ultimately simplify the way their office communicates internally and externally. Plus, with a managed IT system handling the functionality of your VoIP, you can save yourself a lot of time and trouble that would otherwise be spent dealing with your phone lines.
Enhance your business with GoodSuite
Are you a small business owner looking to enhance your business’s productivity and flexibility using a state-of-the-art VoIP system? If these are the solutions you’re looking for, GoodSuite has exactly what you need. Through GoodSuite, you can find a customized team of IT professionals to provide you with a managed VoIP system and much more. When you want to make your business even better, we have all the tools and services to empower you. Interested in discovering what GoodSuite can do for your company? Request a consultation today, and find out how we can strengthen your business through our managed IT services!