GoodSuite continues to make a prominent name for itself in the IT industry. What began as a copier company, Copier Headquarters, in 1998, GoodSuite is now a multi-faceted company covering many service areas within the IT industry.
This Woodland Hills, California-based company has brought on impressive industry professionals and added a roster of much-needed IT services for its customers to put to good use. Recently, GoodSuite gained highly applauded industry recognition by being featured in ENX Magazine, a well-known monthly publication dedicated to office technology and document imaging industries and the professionals who play a role in these areas.
The company changed its name from Copier Headquarters to GoodSuite in 2018. Although the business began with a focus on copiers and print management, the industry services that GoodSuite offers today are wide and varied. In the ENX Magazine article, CEO and founder of GoodSuite, Dan Strull, described some of the main factors he believes to be the driving forces of the company’s success. Here are some reasons Strull believes GoodSuite is achieving the success it is:
Top Notch Team of Professionals
GoodSuite started off in 1998 under its former name with only three employees. Today, GoodSuite has 60 employees providing high quality assistance to its customers. However, it’s not just quantity that makes a business great. You must consider quality as well and GoodSuite does all this and more.
From the employees who work with customers face-to-face to those who handle the business aspects in more of a behind-the-scenes role, GoodSuite has an exceptional roster of team players. And Strull believes in a true work-life balance. He wants his employees to be happy and not overworked. There is a way to handle both work and life aspects with confidence and not be exhausted trying to do one or the other. GoodSuite employees do excellent work for Strull and he in return shows them how much he appreciates their hard work and dedication to GoodSuite and the company’s service offerings. For example, Strull offers Fun Fridays during the fourth quarter every year with events such as pancake breakfasts and prize-winning sessions. With all this in mind, it’s easy to see how much GoodSuite employees are valued.
The Right Acquisitions
In addition to having the right team in place, GoodSuite also relates its success in business to obtaining the right acquisitions. Two recent acquisitions experienced by GoodSuite include Select Business Systems of Fresno, California, and Strata IT of Los Angeles. Thanks to these two deals, GoodSuite nearly doubled its revenue to approximately $10 million. Much of the company’s customer base is in Southern California, but with each acquisition the company obtains, this geographical area may expand.
Additional Service Offerings
With each acquisition, GoodSuite is expanding its service offerings. What initially began as copier and managed print services has evolved into managed IT offerings which include cyber security, help desk, disaster recovery, VoIP, cloud migration, and so much more. GoodSuite also offers document management systems, audio and visual solutions, and interactive displays.
The more service offerings GoodSuite can provide to the community, the larger its customer base may become. The GoodSuite team members look at what the Southern California business community needs in the way of service offerings and take the steps necessary to offer these items. Some customers may need only one or two services for their business while other companies may require a full roster of office products and services. In either case, GoodSuite can help with its multifaceted business service offerings.
With the right goals in place and the desire to succeed, GoodSuite is achieving many great things. In fact, Strull and his team recently set a goal to acquire new business and they exceeded their goal. In 2020, their customer base was down 13%, but with the latest acquisitions and new customers coming in, the company’s goal to increase its customer base was an easily achieved one, but the goals don’t stop there. Strull and his team have many future goals in place and their desire for achievement in the IT industry won’t stop anytime soon.
Find out more about the GoodSuite company and its service offerings by visiting their website. From managed print services to managed IT offerings, GoodSuite has the business services you need to keep your company productive and thriving. If you’re ready to explore the office assistance products and services offered by GoodSuite, contact a company representative today to learn more.